It takes a brave childcare company to ask for feedback from parents or clients as you do not know what to expect. Most expect a positive feedback or are too scared to ask parent to give one if not sure of their childcare service.
Feedback is a great way of:
- Improving your child care service.
- Getting FREE recommendation that can help your service.
- Providing parents/clients a positive approach to express their concerns.
- Telling your side of the story.
- Letting you know what is working or not working, which can help save money/human resources/time.
- Letting parents/clients know that their contribution is important.
Note, it is important that when feedback is given, an action and a result should be derived from the feedback. Let use the example of Eden Mobile Creche, when the company started we only provided a full creche service. However, we got a lot of feedback for the need of childcare staff only service. This service met the needs of clients with smaller budget or clients that have venues with toys but not the qualified childcare staff. This feedback helped Eden Mobile Creche add a new childcare service. Feedback can also be a sudden trend or the most request service by parents or clients.
Feedback for childcare business can help make the business grow positively. An example of getting feedback within a nursery school is providing parent with a yearly form, which can be a questionnaire format or suggestion. Forms can remain anonymous to give parents privacy. This is beneficial to the early years setting as it provides an opportunity identifying what parents are happy with and what they are not. A man once told me he only knew a client was not happy with his service when he gets a call from another company asking for the clients’ folder to be transferred. It does not have to get to the point of parents removing their child from an early years setting before problems are identified. A feedback process can help reduce this possibility.
In conclusion, let a matured member of staff deal with feedback. A people person, which may not be the must senior member of the team. However, some feedback will need senior management attention to get the desired result.
As a child, I remember taking part in arts and crafts both at home and in school. I learnt how to sow buttons unto material, make scarf through knitting and make beads, and bangles through recycled materials. These skills stayed with me and I have never forgotten them.
Craft has been useful to me as a parent in situations when a bottom or two on my children’s clothing had needed repair.
Arts and crafts are very good skills for children. It helps them develop a life skill that is practical and creative. It helps by boosting kids self-esteem in seeing what they have created or made come alive and into form. Not all children are academic due to having more creative and artistic skills. It is the parent or careers responsibility to encourage these skills in the child ensuring he/she fell valued as a creative person. Arts and crafts can also contribute positively in enhancing parent-child relationship. Parents coming together with their children in making creative items and objects enhances relationship and memories that can not be forgotten.
Do some arts and crafts with your child today and see the results. Watch out for our shop page coming soon, which will have lots of kids arts and crafts items.
When it comes to parenting and good parenting tools and skills, I have come to realise that persistence is the key.
- If you want to get your child into a sleeping routine, persistence is the key.
- If you want to get your child eating 3 main meal, with healthy snack, persistence is the key, without making excuses for the child.
- If you want to get your child toilet trained and ready for pre-school, persistence is the key.
- If you want to manage a particular negative behaviour from your child, persistence is the key.
- If you want to encourage manners such as please and thank you into your child, persistence is the key and you lead by examples.
- If you want to encourage tidy up skills, persistence is the key and maybe with some rewards.
- If you want to encourage reading or maths skills, persistence is the key.
As the saying, practise makes perfect. The more you persist and practice your parenting skills in these areas and more, the better and should I say perfect you become (if there is anything a perfect parent). Am sure you have seen all the parenting TV programme. It shows you that parenting has more to do with persistence, saying what you mean, doing it and sticking to your guns, if I may say so.
Of cause every parent try their possible best to impact on their child’s life positively. Some parents are natural at being parents, while others do their best and others are crying out for help. As parents I feel we all need some help at some stage regardless of if we are the best or worse parent. Getting help can be direct or indirectly. Direct help can involve asking support from a professional childcare practitioner be it a counsellor, teacher, educationalist, nursery nurse etc. Indirect help can involve learning from other parents, friends or families experiences on how they dealt with certain issues with their children. You have not ask for help directly but from what was shared you were able to pick one or two things that could help your parenting skills.
I asked the question, Am I a good parent? My definition of a good parent, for today, is someone that can reflect on their parenting skills. See what is working and what is not and is willing to improve on it. We all aim to be the perfect parent but if you do not reflect on your parent skills, you and your child might be heading for troubled times ahead. Reflecting on your parenting skills can include:
- Changing the way you talk to your child as he/she develops. Is it that you were quite soft but now you need to be firm or you were quite firm but now you need to negotiate.
- Listening to your child’s opinion, sharing yours and concluding on the one that best suite your child at this point in time.
Reflecting on our parenting skills helps us to become better parents and helps us to develop, knowing we are making progress for ourselves and children’s seek.
Most parent are interested in teaching their child how to save money or the worth of money. Parents ask, ‘When can I start teaching my child the worth or value of money?’ OR ‘At what age can I teach my child about money?’ OR ‘How can my child have a practical understanding of money?’ I understand that children are taught numeracy at school from about age four and by the time they get to year 1 class they are introduced to using pennies to add or subtract, however, this is theory and not practical. I understand that some parents or childcare practitioners may say “children have role play or play shop in the pretend area” but as the name indicate, it is role play and pretend.
How do we actually teach children to understand the value of money? There has been debate about introducing money matters into UK secondary schools with the help of money advisers, accountants or stock brokers visiting classes, but will this actually work. For me, this is still all practical and not real life experience. I feel parents have a greater role in teaching children the practical aspect of spending and saving money. I have come across parents that indicate they encourage their children to watch money matter programs such as Bloomberg and read stock market shares. These are all good steps in helping children understand money, however this can help in the long term rather than giving instant result.
As parents we give our children pocket money or outing money but how many of us do encourage our children to save, during the month, from their pocket money or return with change at the end of a school outing. Our children go on lots of school trips and are given money to buy souvenirs from their outing but how many parents ask for change left from the money buy the end of the day. Regardless of how much money that is given to children for school trip outing, be it £1.00 or £5.00, I feel parents should always ask for change. This is not an austerity action but rather a starting point in teaching children to save from whatever income they have. I have been trying to teach my 7 year old son money saving tips and always told him to have change from school trip money, regardless of how much was given to him. For the first school trip outings, of cause he spent the whole money, but with me repeating and encouraging him, he finally got it and had some change for me by the next school trip. Did I collect the change from him, of cause not, I asked him to put it in his piggy bank and that it was his to save.
I came across a 12 years old child that has just opened an account. She was very much excited about bieng able to remove money from her account but she was not sure how to put money into the account. My suggestion, children should have a piggy bank at home where they can save money from their pocket money and at the end of the month should be taken to the bank, by the parent, to save the money into their account. It is about developing a culture of giving into the saving accounts and not just collecting from it. Start your child, practically, on the money saving journey and get them into the habit of saving money.